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Additional advice

Authorised by the Australian Government, Canberra

Medical Receptionist / Typist – Specialist Rooms

We are seeking a mature minded, experienced medical receptionist / typist to join our team. This position will primarily manage the day to day workflow of the front desk, ensuring the smooth operation of patient clinics and also typing medical correspondence. It is a full time position. We seek someone who understands the commitment of working in a small and cohesive team that prioritise patient care, and someone who demonstrates a high level of professionalism and reliability. Experience in specialist medical reception and administration is essential.

We also have part-time receptionist position available.

Essential Criteria – to be considered, candidates must have:

• At least 2 years experience in a similar position (preferably working within a surgical specialist practice)
• A genuine interest and passion for the medical/healthcare sector and providing patients with a superior level of customer service
• Excellent communication skills and a strong customer focus
• Excellent phone manner and ability to deal politely with patient queries
• Excellent writing and general computer skills
• Exceptional attention to detail, strong time management skills and immaculate presentation
• Experience with patient billings, management of bookings and theatre lists
• Experience using medical practice management software is desirable, particularly Shexie
• Advanced skills and understanding in medical billing, including ECLIPSE

Some of your day to day responsibilities will include (but not be limited to):

• Managing all incoming telephone calls, emails and general patient enquiries
• Meet and greet of patients visiting the practice
• Managing all patient bookings and ensuring the smooth day to day running of patient clinics
• Liaising closely with hospitals, patients and other referring specialists
• Patient billing and receipting for consultations
• Typing and dispatching of medical correspondence

Other required skills and attributes:

• Strong team working ethics, ability to work well within a small team environment
• Competent knowledge of Medicare guidelines
• Highly professional, with strong initiative and organisational skills
• Energetic person with a positive outlook and an excellent ability to multitask
• Well presented, friendly, flexible and efficient

Position is available for immediate start if successful.

All applications must include CV and a cover letter addressed to the Practice Manager, Dorota Opiela: dorota@northernsydneycataract.com.au.

Applications without a cover letter unfortunately will not be considered.

Dr Jay Yohendran has been appointed as the Head of the Ophthalmology Department at Royal Prince Alfred Hospital.

He has been working there as a consultant since 2012, and was a Senior Registrar in 2010. Dr Yohendran was honoured and humbled to accept the promotion to Head of Department, and he looks forward to serving the Hospital and leading the Department into the next decade.

I am pleased to announce that Dr Dov Hersh is now consulting at Northern Sydney Cataract | Retina | Glaucoma.

Dr Dov Hersh is an oculoplastic and ophthalmic surgeon with rare dual international fellowship qualifications in both oculoplastics and medical retina. He specialises in scarless endoscopic lacrimal surgery, minimally invasive lid surgery and periocular tumour management.

Dr Dov Hersh also offers the latest treatments in the management of cataract and retinal disorders. I have known Dov for many years now, and I know that he understands the importance of listening to his patients needs and takes pride in keeping up-to-date with the evidence and latest advances in ophthalmology, so he can individualise the care he provides.

I am very excited to be work with Dov, and I am sure you will be impressed with the feedback from your patients in the future.

Dr Jay Yohendran