Essential Criteria – to be considered, candidates must have:

• A genuine interest and passion for the medical/healthcare sector and providing patients with a superior level of customer service
• Excellent communication skills and a strong customer focus
• Excellent phone manner and ability to deal politely with patient queries
• Must be able to multi-task
• Ability to prioritise
• Attention to detail in a professional industry
• Excellent writing and general computer skills
• Exceptional attention to detail, strong time management skills and immaculate presentation
• Experience using medical practice management software is desirable, particularly Shexie
• Advanced skills and understanding in medical billing, including ECLIPSE
• Well groomed and professional

The Job:

• 30 hours per week available
• Rosters will vary between 8.00am and 6pm
• All aspects of Reception duties
• Ad-hoc duties
• Bus stop at door from North Sydney and Crows Nest

Some of your day to day responsibilities will include (but not be limited to):

• Managing incoming telephone calls, emails and general patient enquiries
• Meet and greet of patients visiting the practice
• Managing patient bookings and ensuring the smooth day to day running of patient clinics
• Liaising with hospitals, patients and other referring specialists
• Patient billing and receipting for consultations
• Dispatching of medical correspondence

Other required skills and attributes:

• Strong team working ethics, ability to work well within a small team environment
• Competent knowledge of Medicare guidelines
• Highly professional, with strong initiative and organisational skills
• Friendly, flexible, efficient and energetic person with a positive outlook

Position is available for immediate start if successful so if you meet the criteria for this job and are excited by this opportunity to work with our team APPLY TODAY.

Email your resume, cover letter and written references to Dorota Opiela  – dorota@nscataract.com.au